{"id":10520,"date":"2025-10-27T13:36:58","date_gmt":"2025-10-27T13:36:58","guid":{"rendered":"https:\/\/maisrb.com.br\/plns\/?page_id=10520"},"modified":"2025-10-29T00:42:18","modified_gmt":"2025-10-29T00:42:18","slug":"contact-center-customer-care","status":"publish","type":"page","link":"https:\/\/maisrb.com.br\/plns\/contact-center-customer-care\/","title":{"rendered":"Contact Center &#8211; Customer Care"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10520\" class=\"elementor elementor-10520\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b565f3f e-flex e-con-boxed parallax_section_no qode_elementor_container_no e-con e-parent\" data-id=\"b565f3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d2b2d37 e-grid e-con-full parallax_section_no qode_elementor_container_no e-con e-child\" data-id=\"d2b2d37\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-628901c e-con-full e-flex parallax_section_no qode_elementor_container_no e-con e-child\" data-id=\"628901c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eccc306 elementor-widget elementor-widget-image\" data-id=\"eccc306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"62\" height=\"64\" src=\"https:\/\/maisrb.com.br\/plns\/wp-content\/uploads\/2019\/02\/h5-icon-img-03.png\" class=\"attachment-full size-full wp-image-5379\" alt=\"a\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faba13a elementor-widget elementor-widget-text-editor\" data-id=\"faba13a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"mkdf-st-title\">Customer Care<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1687cc0 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1687cc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNossa infraestrutura inclui URA com voz natural e humanizada, assistentes virtuais com intelig\u00eancia artificial, auditores autom\u00e1ticos, envio de SMS, Business Rich Messenger e muito mais.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a859d2a e-flex e-con-boxed parallax_section_no qode_elementor_container_no e-con e-parent\" data-id=\"a859d2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c7bd850 e-grid e-con-full parallax_section_no qode_elementor_container_no e-con e-child\" data-id=\"c7bd850\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-90a2d80 e-con-full e-flex parallax_section_no qode_elementor_container_no e-con e-child\" data-id=\"90a2d80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-973f10b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"973f10b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPlataforma de Call Center\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c46b77d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c46b77d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Trabalhamos em parceria com fornecedores especializados em solu\u00e7\u00f5es omnichannel, oferecendo aos nossos clientes experi\u00eancias completas e de alto n\u00edvel em relacionamento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05f704b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"05f704b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNossa infraestrutura inclui URA com voz natural e humanizada, assistentes virtuais com intelig\u00eancia artificial, auditores autom\u00e1ticos, envio de SMS, Business Rich Messenger e muito mais. Tudo isso \u00e9 conduzido por profissionais altamente qualificados, garantindo que cada recurso tecnol\u00f3gico se traduza em resultados concretos para o seu neg\u00f3cio.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e529ff8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e529ff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tPlataforma Omnichannel: Integra\u00e7\u00e3o Total de Canais \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05e4692 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"05e4692\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHoje, conveni\u00eancia significa estar dispon\u00edvel no canal que o cliente preferir \u2014 e n\u00e3o apenas em um telefone de atendimento. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5977e1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a5977e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCom nossa integra\u00e7\u00e3o de solu\u00e7\u00f5es, conseguimos atuar de forma unificada em diversos meios: telefone, e-mail, WhatsApp, webchat, Facebook, Instagram, SMS, entre outros.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a9b523 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7a9b523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNosso objetivo \u00e9 proporcionar uma jornada de relacionamento \u00e1gil, eficiente e satisfat\u00f3ria para o seu cliente. Ao contratar a Plansul, voc\u00ea leva essa experi\u00eancia para o pr\u00f3ximo n\u00edvel.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ad6134 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6ad6134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIntelig\u00eancia Artificial \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f89194 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7f89194\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAcreditamos em um futuro no qual tarefas repetitivas ser\u00e3o automatizadas, liberando tempo para que as pessoas se concentrem em atividades criativas, estrat\u00e9gicas e de alto impacto. \nOferecemos aos nossos clientes o que h\u00e1 de mais avan\u00e7ado em motores de intelig\u00eancia artificial, para automatizar processos e oferecer autosservi\u00e7o de qualidade ao consumidor final.  \n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96376ac elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"96376ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEssas solu\u00e7\u00f5es aumentam a precis\u00e3o, melhoram indicadores de qualidade e ampliam a produtividade das opera\u00e7\u00f5es. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30eba38 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"30eba38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tData Analytics\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76b633b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"76b633b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNa Plansul, centralizamos suas bases de dados, permitindo que sejam analisadas por ferramentas de Business Intelligence. Assim, transformamos informa\u00e7\u00f5es brutas em insights valiosos para tomada de decis\u00e3o. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4083751 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4083751\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tRPA \u2013 Robotic Process Automation\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f731d6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1f731d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEstamos sempre atentos a oportunidades de automa\u00e7\u00e3o no ambiente de call center, onde elas s\u00e3o abundantes. \nAl\u00e9m do uso de intelig\u00eancia artificial, desenvolvemos rob\u00f4s RPA capazes de executar processos de forma autom\u00e1tica \u2014 seja integrando APIs e aplicando regras de neg\u00f3cio, seja operando diretamente nas telas de sistemas. \nCada solu\u00e7\u00e3o \u00e9 personalizada conforme a necessidade, otimizando tempo, reduzindo custos e garantindo mais efici\u00eancia operacional. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a908ef1 elementor-widget elementor-widget-spacer\" data-id=\"a908ef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Care Nossa infraestrutura inclui URA com voz natural e humanizada, assistentes virtuais com intelig\u00eancia artificial, auditores autom\u00e1ticos, envio de SMS, Business Rich Messenger e muito mais.Plataforma de Call Center Trabalhamos em parceria com fornecedores especializados em solu\u00e7\u00f5es omnichannel, oferecendo aos nossos clientes experi\u00eancias completas&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-10520","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/maisrb.com.br\/plns\/wp-json\/wp\/v2\/pages\/10520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maisrb.com.br\/plns\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maisrb.com.br\/plns\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maisrb.com.br\/plns\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maisrb.com.br\/plns\/wp-json\/wp\/v2\/comments?post=10520"}],"version-history":[{"count":7,"href":"https:\/\/maisrb.com.br\/plns\/wp-json\/wp\/v2\/pages\/10520\/revisions"}],"predecessor-version":[{"id":10811,"href":"https:\/\/maisrb.com.br\/plns\/wp-json\/wp\/v2\/pages\/10520\/revisions\/10811"}],"wp:attachment":[{"href":"https:\/\/maisrb.com.br\/plns\/wp-json\/wp\/v2\/media?parent=10520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}